🔒 | Privacy Policy
Privacy Policy
Fellaz is committed to ensuring that personal data is protected and managed in accordance with Singapore laws, international good practices, and individuals’ rights. We collect and use personal data in order to help us offer individuals appropriate information on our programs and initiatives.
This privacy policy is effective from 25th April 2022.
Email: social@fellaz.io
Contents
Personal Data
Collection, sharing, use, and disclosure of personal data
Information retention
Changes of privacy
Use of cookies
Rights in the United States and other countries
Data Protection Officer
Contact us
Personal Data
As used in this Policy: “member” means a member of the Law Society of Singapore, whether practicing or otherwise; “customer” means an individual who (a) has contacted us through any means to find out more about any goods or services we provide, or (b) may, or has, entered into a contract with us for the supply of any goods or services by us; and “personal data” means data, whether true or not, about a customer who can be identified: (a) from that data; or (b) from that data and other information to which we have or are likely to have access.
Depending on the nature of your interaction with us, some examples of personal data which we may collect from you include name, residential address, email address, and telephone number.
Other terms used in this Policy shall have the meanings given to them in the PDPA (where the context so permits).
Collection, sharing, use, and disclosure of personal data
Collection of personal data:
a. Personal Information.
You give us information when you submit an e-mail address through the Fellaz website.
b. Communications with Fellaz.
When you report a problem with the Platform (inappropriate content, bugs, errors), respond to a survey about the quality of our services, request assistance, or make a request to exercise your rights, we record the information you agree to share with us or that we need to respond to your request.
c. Information from Third Parties.
You may choose to share certain data with us from third parties or through your use of the Platform, we may collect such third-party data automatically. We have set out further detail on the information we receive from third parties below:
d. Business Partners
If you choose to register or use the Platform using a third-party social network account details (e.g. Twitter, Google) or login service, you will provide us or allow said login service to provide us with your username, public profile, and other possible information related to such account. If you link your Fellaz account to another service, we may receive information about your use of that service.
Share of personal data:
We share your data with the following selected third parties:
a. Business Partners
If you choose to register to use the Platform using your social network account details (e.g., Twitter, Google), you will provide us or allow your social network to provide us with your email address, username, and public profile. If you choose to allow a third-party service to access your account, we will share certain information about you with the third party. Depending on the permissions you grant, the third party may be able to obtain your account information and other information you choose to provide.
b. Analytics providers
We use analytics providers to help us in the optimization and improvement of the Platform.
c. Law Enforcement
We will share your information with law enforcement agencies, public authorities, or other organizations if legally required to do so, or if such use is reasonably necessary to:
comply with a legal obligation, process, or request; enforce our Terms of Service and other agreements, policies, and standards, including investigation of any potential violation thereof; detect, prevent, or otherwise address security, fraud, or technical issues; or protect the rights, property or safety of us, our users, a third party or the public as required or permitted by law (including exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction).
Use of personal data:
We generally do not collect your personal data unless (a) it is provided to us voluntarily by you directly or via a third party who has been duly authorized by you to disclose your personal data to us (your “authorized representative”) after (i) you (or your authorized representative) have been notified of the purposes for which the data is collected, and (ii) you (or your authorized representative) have provided written consent to the collection and usage of your personal data for those purposes, or (b) collection and use of personal data without consent is permitted or required by the PDPA or other laws. We shall seek your consent before collecting any additional personal data and before using your personal data for a purpose that has not been notified to you (except where permitted or authorized by law).
We may collect and use your personal data for any or all of the following purposes:
(a) operating our website and/or its subdomains (“Website”);(b) performing our statutory functions and administering our activities; (c) communicating with our members; (d) updating your personal and contact information; (e) performing obligations in the course of or in connection with our provision of the goods and/or services requested by you; (f) verifying your identity; (g) responding to, handling, and processing queries, requests, applications, complaints, and feedback from you; (h) managing your relationship with us; (i) processing payment or credit transactions; (j) complying with any applicable laws, regulations, codes of practice, guidelines, or rules, or to assist in law enforcement and investigations conducted by any governmental and/or regulatory authority; (k) statistical, analysis, planning and reporting; (l) any other purposes for which you have provided the information; and (m) any other incidental purposes related to or in connection with the above.
This Policy does not apply to aggregated information that summarizes statistical information about groups of members and does not include names, contact information, or any other information that would allow any particular individual to be identified.
Disclosure of personal data:
We may disclose your personal data:
(a) where necessary to enforce the Terms of Use; (b) where such disclosure is required for performing obligations in the course of or in connection with our provision of the goods and services requested by you; (c) to third-party service providers, agents, and other organizations we have engaged to perform any of the functions with reference to the above-mentioned purposes; (d) if required by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal processes served on us or the Website; (b) protect and defend our rights or property; and (c) act under exigent circumstances to protect the personal safety of users of the Website; or (e) where your consent has been obtained for disclosure.
Where your use of the Website is concerned, you acknowledge and accept that certain functions, when activated or used by you, will operate to send or display information about yourself, including but not limited to, your personal data to certain third parties, and you agree to the sharing of such information with these third parties. You acknowledge and agree that we shall not be held responsible or accountable for any loss, injury, or damage sustained by you for sharing the aforesaid information arising out of your activation or use of such features on the Website.
Information Retention
We retain your information for as long as it is necessary to provide you with the Service. Where we do not need your information in order to provide the service to you, we retain it only as long as we have a legitimate business purpose in keeping such data or where we are subject to a legal obligation to retain the data. We will also retain your data if we believe it is or will be necessary for the establishment, exercise, or defense of legal claims.
This Policy applies in conjunction with any other notices, contractual clauses, and consent clauses that apply in relation to the collection, use, and disclosure of your personal data by us.
We may revise this Policy from time to time without any prior notice. You may determine if any such revision has taken place by referring to the date on which this Policy was last updated. Your continued use of our services constitutes your acknowledgment and acceptance of such changes.
If you don’t want your information to be held by Fellaz, please contact social@fellaz.io regarding information retention issues.
Changes in Privacy Policy
We will generally notify all users of any material changes to this policy through a notice on our Platform. However, you should look at this policy regularly to check for any changes. We will also update the “Last Updated” date at the top of this policy, which reflects the effective date of such policy. By accessing or using the Platform, you acknowledge that you have read this policy and that you understand your rights in relation to your personal data and how we will collect, use and process it. If you disagree with the changes to this Privacy Policy, you should deactivate your service account and contact us if you wish to request the removal of Personal Data.
Use of cookies and anonymous behavioral information
The Website may place and access certain cookies and anonymous behavioral information on your computer and/or any other electronic device used to access the Website. We use those to improve your experience using the Website and to improve the efficacy of our services. We have carefully chosen these cookies and had taken steps to ensure that your privacy is protected and respected at all times.
Users of the Website are advised that if they wish to deny the use and saving of cookies from this Website onto their computers and/or other electronic devices, they should take the necessary steps within their internet browser's security settings to block all cookies from this Website
You can choose to delete the cookies at any time. However, you may lose any information that enables you to access the Website more quickly and efficiently including but not limited to personalization settings.
Rights in the United States and other countries
Transfers of Personal Data Outside of Singapore
We generally do not transfer your personal data to countries outside of Singapore. However, if we do so, we will obtain your consent for the transfer to be made and we will take steps to ensure that your personal data continues to receive a standard of protection that is at least comparable to that provided under the PDPA.
What are my rights if I live in the EU?
While customers who are located in the European Union (“EU”), European Economic Area (“EEA”) or the Channel Islands, or other locations subject to EU data protection law (collectively, “Europe”) are customers of our entity, we recognize and, to the extent applicable to us, adhere to relevant EU data protection laws. For purposes of this section, “personal data” has the meaning provided in the General Data Protection Regulation (EU) 2016/679 (“GDPR”).
Lawful Bases for Processing. We process personal data subject to GDPR on one or more of the following legal bases:
Legal Obligation: to conduct anti-fraud and to fulfill our retention and other legal obligations;
Contractual Obligation: to satisfy our obligations to you under our Terms of Service, including to provide you with our Services and customer support services, and to optimize and enhance the Platform;
Legitimate Interest: to monitor the usage of the Platform, conduct automated and manual security checks of our Services, protect our rights; and
Consent: to market our Services. You may withdraw your consent at any time without affecting the lawfulness of processing based on consent before consent is withdrawn.
European Privacy Rights. European residents have the following rights under GDPR, subject to certain exceptions provided under the law, with respect to their personal data:
Rights to Access and Rectification. You may submit a request that the Platform disclose the personal data that we process about you and correct any inaccurate personal data.
Right to Erasure. You may submit a request to delete the personal data that we have about you.
Right to Restriction of Processing. You have the right to restrict or object to our processing of your personal data under certain circumstances.
Right to Data Portability. You have the right to receive the personal data you have provided to us in an electronic format and to transmit that personal data to another data controller.
To submit a request to exercise these rights, please contact us using the methods described at the end of this Privacy Policy. When handling requests to exercise European privacy rights, we check the identity of the requesting party to ensure that he or she is the person legally entitled to make such a request. While we maintain a policy to respond to these requests free of charge, should your request be repetitive or unduly onerous, we reserve the right to charge you a reasonable fee for compliance with your request.
What are my rights under the CCPA?
This clause is only valid and legally binding if you are a party to the Platform’s Terms of Service. This clause regarding U.S. users, including California and Virginia residents, applies to Personal Information (as defined in applicable regulations) provided to the Platform by the User.
In light of the California Consumer Privacy Protection Act of 2018 (“CCPA”), we are providing this information to you as a service provider required to process your Personal Information (as defined in the applicable law), to confirm that we have adequate contractual terms in place. The term “applicable law” refers to all laws, regulations, standards, regulatory guidance, and self-regulatory guidelines that may apply in relation to the management of your Data. Applicable laws include, but are not limited to, the California Consumer Privacy Protection Act (Cal. Civ. Code §1798.100 - 1798.199), or the Virginia Consumer Data Protection Act (SB 1392).
As a service provider, we will collect, hold, use, disclose, and process your personal information only to fulfill our obligations to you under our agreement, for operational purposes previously stated in this Policy, to the exclusion of any other purpose.
As previously stated, we will not sell your personal information or disclose your personal information for commercial purposes.
We certify that we understand and comply with the restrictions and obligations set forth in Cal. Civ. Code § 1798.140(w)(2) as well as Va. SB 1392. In the event of any inconsistency or conflict between the terms and conditions of this clause and the Terms of Service or Privacy Policy, the TOS or Privacy Policy shall govern with respect to the Data of individuals in the European Economic Area.
If you have any questions about the CCPA or other U.S. regulations or to exercise your rights under them, you may contact us using the contact information below.
Contact us
If you have any questions about this Privacy Policy, please contact us at social@fellaz.io.
The Platform takes your privacy very seriously and will respond to your requests concerning the Privacy Policy or the exercise of your rights.
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